Terms & Conditions

These Terms & Conditions govern the use of services provided on the BronlyPay platform. By using our application and website, you agree to comply with and be bound by these terms.

BronlyPay is a recharge and bill payment platform operated by Bronly Digital Services.

1. Services

We provide digital services including mobile recharge, DTH recharge, utility bill payments, and other related services through our platform.

2. Payment Processing

All payments are processed securely through authorized third-party payment gateways. We do not store card details, UPI PIN, banking credentials, or any sensitive payment information.

3. Recharge & Bill Payment Services

Services are dependent on third-party operators, billers, banks, payment gateways, and service providers. We are not responsible for delays, failures, or service interruptions caused by such third-party systems.

4. Transaction Confirmation

A transaction is considered successful only after confirmation from the relevant operator, biller, payment gateway, or bank. In case of failure, refund processing will follow our Refund & Cancellation Policy.

5. User Responsibility

Users must provide accurate details such as mobile number, customer ID, biller information, and payment details. We are not responsible for any loss caused due to incorrect information entered by the user.

6. Prohibited Use

Users must not use our platform for:

7. Account Suspension

We may suspend or restrict access to user accounts if suspicious activity, fraud, misuse, or violation of these Terms is detected.

8. Cashback & Offers

Any cashback, discount, or promotional offer is subject to eligibility, availability, and terms defined at the time of the offer. Such benefits are non-transferable and not guaranteed for every transaction.

9. Limitation of Liability

Bronly Digital Services shall not be liable for any indirect, incidental, or consequential loss arising from service delays, failed transactions, third-party failures, or technical issues beyond our control.

10. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of our services after changes implies acceptance of the updated terms.

11. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

Business Name: Bronly Digital Services
Owner: Debajit Karmakar
Location: Assam, India
Email: bronlypay@gmail.com